FREQUENTLY ASKED QUESTIONS

We understand that buying a new door can feel foreign as it is not an everyday purchase. Let us answer your questions.
What kind of front and back doors do you offer?

We offer aluminium, composite and upvc front and back doors. There are many different styles, specifications and prices when it comes to choosing between these three products. We recommend speaking to one of our consultants or visiting a design centre in order to understand the differences in more detail.

Solid Core Door
Are all composite doors basically the same?

No, they’re not.  Standard composite doors are generally 44mm in depth, and are foam filled.  They have GRP colour skins (commonly known as fibreglass) and are relatively lightweight.

Solid Core composite doors are generally 48mm in depth and are made of laminated layers of timber, making them more robust and durable than foam filled doors.

At Joedan we only offer solid core composite doors. There is a vast choice of styles and colours in our solid core range and therefore it’s best to download the brochure from our website to see for yourself what is available and then speak to a consultant about prices and options.

Internal White Composite Door

MORE COMMON QUESTIONS

Joedan’s team of personable advisors can answer all of your queries. You will find some answers to popular questions below.

Can I have a different colour on the inside to the outside of my door?

Yes, in most instances you will be able to choose a different colour on the inside of your door to the outside, so for example you could have white inside and red outside.  Or, green one side and blue the next!  Whatever floats your boat!  A Joedan consultant will be able to help you confirm your choice is available.

How many keys does a Joedan door come with?

The standard amount is 3 keys. However, you can request more keys when you place your order, if you wish. You can also request more keys later on.

Can I get suited locks for my front and back doors from you?

As long as your doors are from the same product range this is not a problem. Just let your Joedan consultant know upon ordering and they can ensure your keys are suited so the same key works for all doors.

What does secured by design mean?

Secured by Design (SBD) is the official police security initiative that works to improve the security of buildings and their immediate surroundings to provide safe places to live.

SBD’s product-based accreditation scheme – the Police Preferred Specification – provides a recognised standard for all security products that can deter and reduce crime.  This includes domestic windows and doors, and the components within them such as locks, hinges etc.

Joedan is a registered member of Secured by Design and many of our products have been tested to meet the demands of the standard.

Where do your bi fold, patio and French doors come from?

Joedan design and manufacture our own doors at our purpose built facility in Gloucestershire. All of our doors have been engineered to specifically meet the vagaries of the British weather. Our products are made from thermal aluminium frames and finished in a maintenance free, Marine-Grade powder coated paint as standard.

Our bi fold doors and sliding patio doors have been designed to complement modern house refurbishments and extensions. As height and width requirements increase with modern tastes, our doors have been engineered and tested to cope with larger size specifications. Why not contact one of our consultants who will be happy to talk through the maximum heights and widths we can achieve for you?

Should I choose sliding or bi folding doors?

If you have a large opening at the rear of your living space, bi-folding doors and sliding patio doors are both great options for opening up your room to the outdoors.  Bi-folding doors fold completely back for a full opening into your garden.  Sliding patio doors have slimmer frames, which means even when they’re closed you have a more uninterrupted view of the outdoors

As we have some special options such as triple-track sliding doors, where all three panes can slide in either direction, it’s easier to speak to a Joedan consultant who can help you choose the right product and design for your home.

WHY CHOOSE JOEDAN

With nearly 40 years of experience, we’re proud to be one of the countries longest running independent window and door manufacturers. The Joedan Group puts its emphasis not only on superior quality, but on offering affordable luxury and the best possible customer service.

A Family Run Business

At Joedan, we are a family run business with multiple design centres across the Midlands and Southern England, giving all our customers the chance to 'try before you buy'.

Exclusive Products

As a leading manufacturer, Joedan offers an exclusive collection of windows & doors. We design and manufacture our own products at our purpose built facility in Tewkesbury, Gloucestershire.

Relaxed Sales Process

At Joedan, we operate a zero-pressure sales experience. We understand customers prefer an experience, where advisors listen to their requirements and try to offer the best solutions in a friendly and relaxed way.

10 Year Guarantee

Joedan offers a comprehensive 10 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.

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NEED TO TALK TO ONE OF OUR TEAM? CALL 01684 274000

Our friendly team are always happy to help you.

VISIT YOUR LOCAL JOEDAN DESIGN CENTRE

Everybody is welcome to visit one of our design centres and book a private appointment. Our sales team will be on hand to demonstrate the products and answer any questions you may have.

BOOK A PRIVATE APPOINTMENT