Replacement windows frequently asked questions…

Most experts agree that aluminium is the better material with which to make windows from. Aluminium is inherently strong and requires no extra reinforcing of its frames. Because of their strength, aluminium frames can be made slimmer in profile compared to upvc windows. This makes them look neater and allows more light into your home due to the increased glass area.

UPVC windows have a high coefficient of thermal expansion which makes them prone to twisting and warping, especially when exposed to a lot of sun. This means they can start to let in drafts and even rainwater after only 10 – 15 years. Aluminium on the other hand is not nearly as sensitive to higher temperatures and UV radiation.  Aluminium windows can easily last up to 40 years and beyond.

UPVC windows can be recycled at the end of their useful life. However, it is a difficult and expensive procedure due to the presence of polymers and reinforcing material. Alternatively, aluminium frames can be recycled repeatedly with virtually no deterioration in quality.

We do not sell or install timber windows.

There are too many colours available to list! However, our aluminium systems come in a range of popular ‘house’ colours which are all priced the same and are always held in stock. In addition, you can choose from a vast range of special RAL colours which are available as a bespoke option. We also offer dual colours which allow you to have a different colour on the inside to the outside.

Our UPVC windows come in a range of colour foils, in addition to the standard White.

We make all of our Lusso range of aluminium windows in our manufacturing facility in Gloucestershire. In fact, we are an aluminium systems company and design most of our products ourselves and have done since the 1990’s. Our products are designed, painted and manufactured in the UK.

No we do not offer a ‘supply only’ service. All of our windows are comprehensively guaranteed for 10 years. Therefore, we insist on fitting your windows using our own fitters who have been trained in-house and are extremely competent at fitting our various systems. We do not employ sub contracted fitters, which allows us to maintain our high standard of installation.

Yes, Joedan is a member of FENSA (Registered No. 11017). FENSA stands for the Fenestration Self-Assessment Scheme. Following Government encouragement, FENSA has been set up by the Glass and Glazing Federation (GGF) and other industry bodies in response to Building Regulations for double glazing companies in England and Wales.

When replacing windows and doors, homeowners must comply with current thermal performance standards and ensure they get a certificate from FENSA or Local Authority Building Control.

FENSA enables companies that install replacement windows and doors to self-certify compliance under these Building Regulations without the need for a separate assessment from Building Control.

You should always use a GGF member for your new windows and doors. Joedan is a long running GGF member. The GGF is the only government approved regulatory body in the UK window and door industry. By using a GGF member for your windows and doors, you are protecting yourself against unwittingly using a sub-standard company for your work. GGF members have to prove high levels of financial security, and have their terms and conditions audited regularly to make sure they are fair and in the customer’s best interests. The GGF also offer a mediation service between member and customer should there ever be a need for it.

Secured by Design (SBD) is the official police security initiative that works to improve the security of buildings and their immediate surroundings to provide safe places to live.

SBD’s product-based accreditation scheme – the Police Preferred Specification – provides a recognised standard for all security products that can deter and reduce crime.  This includes domestic windows and doors, and the components within them such as locks, hinges etc.

Joedan is a registered member of Secured by Design and many of our products have been tested to meet the demands of the standard.

A U-Value, in simple terms, indicates how well your window will be at retaining the internal heat within your home and preventing it from escaping to the outside.  U-Values are measure in Watts per square metre, or W/m2 K. The lower the U-Value number, the better the heat retention of the window. All new or replacement windows require a minimum U Value of 1.6 W/m2 K.  Ask your Joedan consultant for further details and they’ll be only too happy to help.

We will need to spend some time discussing your needs before giving you a cost because all our windows and doors are tailor-made for your home and take into consideration your openings and fittings.

Joedan has muliple style, colour and performance possibilities for you to pick from, so it makes sense to discuss this and measure up before giving you a price.

The first step is requesting a free design consultation which can be arranged to take place at your home or an online appointment which takes place on Zoom.
Add your details to our ‘Appointment Booking Form‘.and someone within our friendly team will get back to you.

Usually 1 hour. This will be ample time for our designer to grasp your needs, collect measurements and present exciting window and door possibilities for your home.

Every job is different so we will need a few more details first. A full house of windows usually takes around 3-4 days to install. It will depend on how many windows and doors we are installing and how complicated it is. Don’t hesitate to speak to a Joedan advisor for a more specific estimate of timings.