HELP & SUPPORT

We’re here to give you all the help and support you need before, during and after you improve your home with us.

You’ll find plenty of help and information in this section, from useful advice and guidance to frequently asked questions and customer reviews. If you want to contact us, we’ve made it easy by offering you a number of different ways to get in touch, whether you’re a new or existing customer.

What Happens Next?

WHAT HAPPENS NEXT?

Find out more about what happens when you choose Joedan Windows & Doors.  How will your project progress and who will be involved?

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UK Manufacture

UK MANUFACTURE

Discover more about the Joedan Group – one of Britain’s leading independent aluminium window and door manufacturers.

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Installation Focus

INSTALLATION FOCUS

Our surveyors and installers will always treat your home with the utmost care, and consider every detail to ensure an expert finish.

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Joedan Aftercare

AFTERCARE SERVICE

Our dedicated aftersales department will continue to look after your products for as long as they remain yours.

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Windows & Doors

OUR GUARANTEE

Joedan is proud offer a 10 Year Guarantee for our product range. Not only that, you will also be covered for both moving and non-moving parts.

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Helpful Guides

HELPFUL GUIDES

We’ve created a selection of helpful guides to break all the myths and mysteries surrounding home improvements around your home. We hope you find them useful.

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FAQs

FAQs

Visit our FAQs section to find the answers to commonly asked questions about our products and services.

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Our Customers

CUSTOMER REVIEWS

We are really proud of the business we handle every year that comes directly as a result of a recommended Joedan customer.

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Request Service Visit

REQUEST A SERVICE VISIT

If you’ve been advised to get in touch or you’ve found a fault with your product, please get in touch using our online form.

REQUEST SERVICE

WHY CHOOSE JOEDAN

With nearly 40 years of experience, we’re proud to be one of the countries longest running independent window and door manufacturers. The Joedan Group puts its emphasis not only on superior quality, but on offering affordable luxury and the best possible customer service.

A Family Run Business

At Joedan, we are a family run business with multiple design centres across the Midlands and Southern England, giving all our customers the chance to 'try before you buy'.

Exclusive Products

As a leading manufacturer, Joedan offers an exclusive collection of windows & doors. We design and manufacture our own products at our purpose built facility in Tewkesbury, Gloucestershire.

Relaxed Sales Process

At Joedan, we operate a zero-pressure sales experience. We understand customers prefer an experience, where advisors listen to their requirements and try to offer the best solutions in a friendly and relaxed way.

10 Year Guarantee

Joedan offers a comprehensive 10 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact our Customer Services team by completing the form below.

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NEED TO TALK TO ONE OF OUR TEAM? CALL 01684 274000

Our friendly team are always happy to help you.