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Home Appointments

We take it as the biggest compliment when you invite Joedan into your home to chat about our portfolio of innovations – often, the best decisions are made at home.

How our home appointments work

Your visiting design expert will arrive promptly at your front door at the agreed appointment time and seek to learn about your property and preferences. They’ll be armed with a laptop and use the software on it to demonstrate the countless possibilities there are with our Lusso and Portofino collections.

Only with your permission will they take some measurements ahead of a prospective installation, and they will exit within the allotted timeslot (usually around one hour).

Expert design service

Joedan is meticulous and promises an all-embracing free design service as we are committed to helping customers execute whatever vision they have for their beloved homes. Let the ideas pour out so we can understand them fully and then engineer replacement windows and doors just how you’ve imagined.

We’ll go further than just handling the design aspect of your home enhancements, also managing the surveying and installation, as well as taking care of any planning obligations that arise and need fulfilling.

Precision in every detail

Our goal by the end of a home appointment is to have you excited about your impending enhancement and feel nearly as informed as the expert you speak to. They will simplify things for you and go over every detail, from the multitude of handles and hinges in our hardware suite to the material choices you have at Joedan, Portofino UPVC and Lusso aluminium.

Samples can be presented to you at a home appointment if you want to get a feel for our craftsmanship and assess the tireless work and dedication that goes into adornments like our handles.

No pressure, customer-focused promise

In the relaxed atmosphere of your home, our design expert will work with you to create your bespoke replacement windows and doors that accurately matches your style and budget. In preparation for the appointment, have a good think about your primary design considerations and aspirations and pass these ideas on.

What happens once I place an order?

Joedan will send out one of its experienced surveyors to conduct a thorough assessment of the property to record the required measurements and ensure a seamless installation. Assuming that no problems are identified or modifications necessary, we will then proceed with the manufacturing of the nominated product and keep you notified of our progress, advising you of the installation date well in advance.

When your fitting day arrives, our installers will show due care and attention during the entirety of the installation process, carefully removing your existing frames and clearing up any mess afterwards.

It was so convenient for us that Joedan had a home appointment option because of our busy lifestyle, and we couldn’t fault the professionalism of the salesperson, who listened intently, was empathetic, and instilled faith that they were someone to be trusted with our project.

Mr & Mrs Jackson

Joedan customer experience

Read what our customers have to say about the Joedan experience. It really isn’t just our windows that are transparent and we want you to know that not just from us but directly from our customers.

Book your free design appointment

Simply fill in your details for a free, no obligation design appointment at your home or at one of our design centres.

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Select design centre or home

Want to talk to one of our advisors? Call 01684 274000

Our friendly team are always happy to help you.

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